I strongly support your right to privacy when using my applications.
When handling support requests from you, I collect:
- your email address
- any information you provide voluntarily (such as crash logs, sample files, other diagnostic info)
This information is collected solely to help resolve your support incident. Support emails are retained indefinitely in order to:
- have context from previous interactions which may help me answer your future questions more quickly
- identify broad trends in support requests, which may help me identify and solve problems with the product
If you would like to remove support emails you have sent, contact email@example.com.
Apple may collect crash logs if the privacy settings of your device allow it. Apart from this, starting from v1.46, Easy CSV Editor collects absolutely no information about the crashes.
Third-Party Vendor Services Used
- A private bitbucket repository is used to keep a backlog of the support incidents.
Rights of EU Citizens Under GDPR
Citizens of the EU may exercise their rights under the General Data Protection Regulation, such as the rights of access and erasure, by contacting me with their request. We recommend emailing the request to firstname.lastname@example.org.
Questions and Feedback